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November 28, 2023


How CalCog transformed label production with Loftware

Sarah Hrycyk

Marketing Programs Manager, Life Sciences

CalCog, a global leader in clinical supply services, worked with Loftware to transform its label production process to better support small and medium-sized pharmaceutical and biotech organizations, contract research organizations, and academic institutions deliver clinical research.  

Prior to implementing Loftware Prisym 360, the company’s labeling processes were adversely impacted by decentralized operations, delayed turnaround, price volatility, and limited existing software. Consequently, CalCog faced difficulty transferring projects between sites, 25-day lead times for printing, and increased costs. 

CalCog began by examining the existing software being used at their UK site, working to identify the limitations and the potential benefits of upgrading both Texas and the UK to a newer version of this platform. However, they quickly realized it wouldn’t provide the process efficiencies required to offer industry-leading service levels.  

How Loftware transformed CalCog’s labeling operations 

Since deploying Loftware Prisym 360, Calcog has seen several benefits, including: 

  • Streamlined labeling process with greater control over pricing and production timelines 

  • Accurate label production  

  • The company has achieved 100% ROI in less than 12 months 

  • Elimination of paper-based processes 

  • Ability to print 95% of single-panel labels in-house 

Neil Armstrong, Global Director of Business Transformation at CalCog, said: Since implementing Loftware Prisym 360, our label production process at CalCog has undergone a transformation that not only bolsters our operational efficiency, but also amplifies our client-centric approach that underscores our commitment to quality, timelines, and cost-effectiveness.”  

CalCog is already exploring how they can use Loftware Prisym 360 to support their booklet production efforts. They soon intend to begin overprinting blank stock booklets and plans are already being developed to make use of Prisym 360’s booklet artwork management functionality, allowing booklet design to also be brought in-house. 

Where can I find out more information? 

To find out more about how Loftware Prisym 360 helps CalCog to stay competitive, and how it can benefit your organization as well, check out the full case study

  • Cloud
  • Regulatory
  • Clinical Trials