Loftware Technical Support

Get the help you need to keep your labeling and packaging operations running smoothly

Get started with our Customer Support Portal today!

On October 1, 2025 new support requests must be submitted through the customer support portal - email support for new cases will no longer be available.

Register with our web portal now!

Easily submit requests, track progress, and manage all your cases in one place! Go to https://my.loftware.com/ and get started.

Need help getting started?

Explore our tutorials Contact portalhelp@loftware.com for assistance

Select your product to submit a ticket

For quick answers to common questions, please visit our Loftware Help Center prior to submitting a support ticket.

Interested in a Maintenance Contract?

Loftware offers Software Maintenance Agreement (SMA) which ensures access to our Technical Support and provides free software upgrades. Simply submit the form and we will help you choose the best option for your needs.

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Loftware Technical Support

Get started with our Customer Support Portal today!

Register with our web portal now!

Need help getting started?

Select your product to submit a ticket

Loftware Cloud, Loftware NiceLabel

Loftware Cloud Enterprise SP, Spectrum, Print Server

Loftware Cloud Clinical Trials

Loftware Smartflow

Interested in a Maintenance Contract?