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COVID-19 and the Role of Digital Technologies on Healthcare Delivery

The following interview features Dr. John Halamka, President, Mayo Clinic Platform, as he discussed the impact of COVID-19 on the healthcare supply chain and shared a firsthand perspective on the state of vaccine distribution. As a founding member of the COVID-19 Healthcare Coalition, Dr. Halamka is working with stakeholders in healthcare to preserve the healthcare delivery system and help protect U.S. populations.

Dr. Halamka reviewed how the pandemic is fundamentally changing the role of digital technologies in the supply chain, healthcare operations and patient care. During this 45-minute interview, he shared his perspective on future trends in healthcare that will emerge after the pandemic. This includes a fundamental shift to deliver products and services in ‘non-traditional’ ways and the need to embrace emerging technologies to support this shift. 


John Halamka, MD, President Mayo Clinic Platform
John D. Halamka, M.D., M.S., president of the Mayo Clinic Platform, leads a portfolio of platform businesses focused on transforming healthcare by leveraging artificial intelligence, connected health care devices and a network of trusted partners.

Trained in emergency medicine and medical informatics, Dr. Halamka has been developing and implementing health care information strategy and policy for more than 25 years.

Prior to his appointment at Mayo Clinic, Dr. Halamka was chief information officer at Beth Israel Deaconess Medical Center and Harvard Medical School. He is a practicing emergency medicine physician. As the International Healthcare Innovation Professor at Harvard Medical School, Dr. Halamka helped the George W. Bush administration, the Obama administration and governments around the world plan their health care information strategies.

Dr. Halamka completed his undergraduate studies at Stanford University, earned his medical degree at the University of California, San Francisco, and pursued graduate work in bioengineering at the University of California, Berkeley. He completed his residency at UCLA-Harbor Medical Center in the Department of Emergency Medicine. He is a member of the National Academy of Medicine

Dr. Halamka has written a dozen books about technology-related issues, hundreds of articles and thousands of posts on the Geekdoctor blog. He also runs Unity Farm Sanctuary in Sherborn, Massachusetts, the largest animal sanctuary in New England.

Robert O’Connor, Jr., President and CEO, Loftware
Since joining Loftware, Bob has led the Company in becoming the recognized global leader in Enterprise Labeling software. He has spearheaded international expansion into Europe and the Asia-Pacific region and oversees the development and release of the Company’s next-generation labeling solution. Most notably, Bob and his management team led the acquisition of Gap Systems in the UK, to expand Loftware's solution portfolio to include Artwork Management software and further grow the Company's global footprint.

With over 25 years of experience in executive management positions with software companies, Bob brings a proven track record of success in company leadership, market development, product strategy, software development, strategic partnerships and company funding to Loftware.

  • Supply Chain
  • Artwork Management
  • Labeling

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