Contact us
Products overview

NiceLabel support terms

Services not included in support

NiceLabel offers full and free support for all of our products. Users can submit a support ticket online for technical assistance with troubleshooting, break-fix requests, and other product issues. There are some exclusions to NiceLabel’s free support.

NiceLabel support does not include:

  1. Any new version or new release of the Software that NiceLabel may issue as a separate or new product,whereby NiceLabel shall, in its sole discretion, determine whether any issuance qualifies as a new version,new release, or Update
  2. Software training
  3. On-site support or maintenance
  4. Support or maintenance of any separately identified third-party programming and configuration which isnot being sub-licensed by NiceLabel as part of the Software
  5. Support or maintenance of any additional products created, sold and/or licensed by NiceLabel, forwhich there is no software maintenance agreement
  6. Direct changes or modifications to existing custom configurations not created by NiceLabel
female storage manager

Register for the 2025 Labeling Trends Webinar

Thanks for your interest! The registration page will open in a new window for you to sign up.