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Products overview

NiceLabel Support

NiceLabel offers full and free support for our products. We also offer Software Maintenance Agreement (SMA) which entitles you to priority support and free upgrades.

Learn more about Software Maintenance Agreement

Support for NiceLabel 2017 and all legacy products is no longer available. Please see here if your version is still supported.

Contact support

Support in Europe, Middle East and Africa (EMEA)
+386 4 280 50 93 | support.emea@loftware.com

Support in North and South America
+1 262 784 2466 | support.americas@loftware.com

Support in Germany
+49 6104 6899 860 | support.emea@loftware.com

Support in Asia-Pacific (APAC)
+86 40 0120 0806 | support.apac@loftware.com
+65 31 051 838 | support.apac@loftware.com
(English and Mandarin)

Support terms

TeamViewer (in case of remote PC access needed)

Submit a support ticket

Open a service case online for technical assistance with troubleshooting, break-fix requests, and other product issues.

Submit a customer support ticket

Knowledge base

View our Knowledge Base for comprehensive guides and answers to frequently asked questions.