Loftware Technical Support

Get the help you need to keep your labeling and packaging operations running smoothly

To get started, click the link below and create a Loftware account using the Sign Up option. SSO access may require approval from your IT team.

Open support ticket

Open a support ticket

Easily submit requests, track progress, and manage all your cases in our Customer Support Portal.

For fastest access, create a Loftware account using the Sign up option. SSO access may require approval from your IT team.

Loftware Help Center

Find quick answers to common questions in our Loftware Help Center.

For Priority 1 Issues please reach out via phone

Americas: +1 603 664 4781 EMEA: +386 4 280 50 93 APAC: +86 40 0120 0806

Need help getting started with Customer Support Portal?

Explore our tutorials Contact portalhelp@loftware.com for assistance

PHP Security Release

We are aware of a critical PHP security release and are taking appropriate action. Read our latest update in our Trust Center.

Interested in a Maintenance Contract?

Loftware offers Software Maintenance Agreement (SMA) which ensures access to our Technical Support and provides free software upgrades. Simply submit the form and we will help you choose the best option for your needs.

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