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Loftware Technical SupportGet started with our Customer Support Portal today!
On October 1, 2025 new support requests must be submitted through the portal—email support for new cases will no longer be available.
Register with our web portal now at https://my.loftware.com to easily submit requests, track progress, and manage all your cases in one place!
Need help getting started? Explore our tutorials or contact portalhelp@loftware.com for assistance.
Select your product to submit a ticket
For quick answers to common questions, please visit our Loftware Help Center prior to submitting a support ticket.
Loftware Cloud, Loftware NiceLabel
Loftware Cloud Enterprise SP, Spectrum, Print Server
Loftware Smartflow (Artwork management product)
Interested in a Maintenance Contract?
Loftware offers Software Maintenance Agreement (SMA) which ensures access to our Technical Support and provides free software upgrades. Simply submit the form and we will help you choose the best option for your needs.