Need a Software Manual?
Click here for a pdf of our software manual. You need to be a registered user to view the manual.
Click Here »
*Attention Loftware Customers*
If you are experiencing delayed responses to your email requests, or have an emergency issue, please contact the following numbers:Corporate Main Phone: +1.603.766.3630
Technical Support: x402
Customer Account Management: x401
Sales Support: x405
Professional Services
Loftware's team of industry professionals are highly experienced and dedicated to delivering outstanding support and on-site services to its customers. System consulting, analysis and configuration assistance is always available.Loftware's Professional Services Group offer expanded services to help you optimize your barcode label printing operations from the start. These services are fee-based and can be customized to meet your individual requirements.
For more information, download the PSG Brochure. To contact PSG call 603.766.3630 ext 209 or email psg@loftware.com.
|
"Quality of service is #1 to me because we
have to get our products out the door on time to satisfy our customers." - Gerry Ross, MAHLE Engine Components, Canada "I wish more companies had your level of service in the technical area." - Sharon Hill, Respironics |
Professional Services Include:
- Project Management, start to finish
- Planning & Consultation
- Proof of Concept (product evaluations)
- Productivity & Supply Chain analysis
- On-Site and Web-Based Training Services
- On-site solution deployment services including: LPS and Connector product installation
- Business rules consultation and configuration
- Backup / DR Planning Assistance
- Consultation services for integrating new solutions into existing legacy systems, including: SAP and Oracle
- Barcode Label Design Services
- System Upgrade / Migration Assistance
Training
Loftware's Barcode and RFID technology courses are taught by seasoned technical professionals from our Professional Services Group. The training curriculum consists of a mixture of lecture, demonstrations, and hands-on lab sessions.Support Resources
As a Loftware User, you have access to several Online resources to help you troubleshoot common printing errors.Knowledgebase
Our Knowledgebase is updated on an ongoing basis.Knowledgebase link.
Printer Support
Listed below are barcode printers supported by Loftware.Printer Support
RFID Printer Support