Foxwoods Resort Casino

Mashantucket, Connecticut

The Challenge: Accurate and Efficient Label Printing to Track Revenue
As the largest resort casino in the world, Foxwoods entertains more than 40,000 guests each day. Its 315,000 square feet of gaming space is home to more than 7,400 slot machines. Mark Sulig, Countrooms Manager at Foxwoods, needed a barcode label printing solution that could help the resort accurately and efficiently track revenue at each of its slot machines.

Loftware's Solution: Ease of Use to Streamline Operations
To meet his requirements, Mr. Sulig needed a barcode label on the bucket that captures the coins deposited by the resorts' guests in each of its slot machines. This bucket label has a barcode, asset number and location on it, tying it to its partner slot machine. After reviewing alternatives, Mr. Sulig chose Loftware Print Server software because of its ease of use and affordability for his straightforward requirements.

With Loftware technology, Foxwoods saves the time and energy of its team charged with their scheduled tracking of the revenue at the resorts' slot machines. The Loftware solution has been "doing exactly what I wanted it to do” for the nearly five years since deployment. Meeting internal-to-Foxwoods compliance requirements for label and font sizes is accomplished readily. And, when it has needed help, the team at Foxwoods has been "very happy” with the customer service from Loftware.

The Benefits to Service Providers: Improving Operations, Affordably
Foxwoods' label printing deployment represents a smart effort to make operations more efficient and, in turn, lower costs and improve the bottom line – the kind of process improvement that leading service providers look for everyday. With its barcode label printing solution from Loftware, Mr. Sulig and Foxwoods have experienced:

Reliability, to keep critical revenue-tracking operations on track
Ease of use, to help the team get the job done quickly
Affordability, for a superior return on investment

For more information about the label printing solution described at Foxwoods or any of the proven products in Loftware's suite of labeling software and tools for barcode and RFID marking, please contact us today.