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Need a Software Manual?

Click here for a pdf of our software manual. You need to be a registered user to view the manual.

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*Attention Loftware Customers*

If you are experiencing delayed responses to your email requests, or have an emergency issue, please contact the following numbers:

Corporate Main Phone: +1.603.766.3630
Technical Support: x402
Customer Account Management: x401
Sales Support: x405

Loftware Support & Services

We at Loftware take as much pride in our product and customer support services as we do in our
world-class product labeling solutions. In combination, our support service offerings are designed to simplify and speed up your system configuration. We believe the highest return on investment can only be obtained when the best available product is teamed with the best available service and support provisions.
"Great support as usual. You have an excellent rating in my opinion"
-Ted Sheldrake,
Goodrich Corp.

From planning, consultation, training and installation services to application integration support, custom filter coding and barcode label design services, Loftware support services are available to cover every aspect of our products’ optimal performance, in every corner of the globe, every day of the year — 24 X 7 X 365.

Support and Service options include:

Technical Support

Loftware's highly trained support technicians are there to assist you with any system errors, outages or problems you may face. With a subscription to our Platinum support level, Loftware's Technical Support Team is available 24 X 7 X 365. Learn more >>

Professional Services

The Professional Services Group (PSG) offers expanded services to help you optimize your RFID and barcode label printing operations within your supply chain. PSG can customize any of their services to fit your business needs. Learn more >>

Training

Are you looking for additional online/onsite training or label design assistance? Our thorough training curriculum is available several times during the year. Register today! Learn more >>

Customer Account Management

Our Customer Account Management Team is standing by to place your order and answer any questions you have pertaining to Loftware and its products. Learn more >>


Ask about our 24x7 support option

We have a program tailored for your business that includes:
  • 24/7 Support
  • Different Level Packages
  • Quick Turnaround Time
  • Highly-trained Engineers
For details about our 24/7 support packages, please contact Customer Service.